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Before beginning any chemotherapy treatment, an initial consultation is necessary. We offer these consultations on Mondays and Thursdays between 9 AM - 12 PM and 1 PM - 4 PM. Patients seen on Monday typically have their chemotherapy infusions on Tuesday, while those seen on Thursday usually have their infusions on Friday. All chemotherapy infusion appointments are scheduled individually by our client services specialists.
General exams (e.g. vaccines, itching patients, ear infections, etc…) are offered on Tuesday and Friday afternoons on a first come / first served basis. As NCOVCC is primarily a cancer hospital, not all diagnostics or tests may be available, and as such, we may not be able to properly address all of the needs your patient might have. Please be aware of this when scheduling, and call if in doubt.
NOTE: General Exams are NOT for cancer patients or chemotherapy infusions. These services are for routine veterinary services. If you schedule an appointment incorrectly, one of our staff members will reach out to you to reschedule your appointment at an appropriate time.
If you need to cancel or reschedule, please do so within 12 hours of your appointment. Clients who fail to do so may be charged an inconvenience fee of $25.00 and may be terminated from the practice should this behavior become regular.
Cancellation Policy:
Location Notice!
Please be very sure to put the correct address into your GPS. We are located at 2310 Village Park COURT and NOT 2310 Village Park DRIVE. Most GPS will guestimate your destination to be Village Park Drive as you are inputting the address. If you do end up at 2310 Village Park Drive (which is near a Hobby Lobby) take Village Park Drive westward until it ends on Stumbo Road. Turn Left. Village Park Court is approximately 200 feet ahead of you on your left. If you pass the Huntington Bank, you’ve gone too far. On the map, the blue dot is our building and the “parked car” notates our parking area. If you get lost or have concerns, please feel free to call us at 419-295-5795 and we can help guide you in the right direction.